We are committed to protecting and respecting your privacy. This Privacy Notice (this “Privacy Notice”) governs the processing of your Personal Data by The Dubai College of Tourism LLC and its affiliates (collectively referred to as “DCT”). It explains how we process your Personal Data and applies to the Personal Data that you provide us directly, or which we may obtain from other sources. Please read the following carefully to understand how we process your Personal Data.
References to "our", "us" or "we" within this Privacy Notice are to DCT.
Dubai College of Tourism (DCT) was established by Dubai’s Department of Economy and Tourism (DET) to be a world class vocational tourism college that would drive professional excellence capability in all tourism and hospitality service personnel in Dubai. You can find out more about DCT at: https://dct.ac.ae/en/about-dct/.
DCT acts as the Data Controller of your Personal Data.
If you follow a link to a service provided by another government department, agency or other third-parties, that organisation will:
Processing: This means anything that is done to or with Personal Data (including simply collecting, storing or deleting the Personal Data).
Personal Data: Any information which you provide to us which directly or indirectly personally identifies you, such as your name, email address, or other data which can be reasonably linked to you, such as information we associate with any accounts you may hold with DCT.
Sensitive Personal Data: information about your race, ethnic origin, political opinions, religious beliefs, health and genetics, biometrics (where used for identification purposes), and criminal convictions.
Data Controller: A Data Controller is a person, company, or other body that determines the purpose and means of the processing of Personal Data.
Widget: A mini program on a web page that delivers information, such as news items or weather reports, while the rest of the web page remains as is. Widgets include search boxes, weather guides, pop-up windows and drop-down lists or a link to a different webpage.
We process different categories of Personal Data to enable us to provide services to you, and as further described below.
|
Purpose for Processing |
Category of Personal Data |
Legal basis |
|
To enable registrations for the Dubai Way course: |
contact details, identification data, Sensitive Personal Data |
· Consent · Performance of contract |
|
To enable you to reach out to us via the “Contact Us” forms |
contact details, identification data |
· Consent |
|
To enable live chat feature to reach out for assistance on matters pertaining to Dubai Way |
contact details, identification data |
· Consent |
Where you have provided your consent, we (or permitted third parties) may contact you for direct marketing purposes via post, telephone, email, SMS/MMS, or social media channels such as Facebook, Instagram, X or WhatsApp. This marketing may relate to informing you about upcoming events, initiatives or other opportunities that are similar to those that you have already used or enquired about.
If you no longer wish to receive marketing communication from us you may unsubscribe by following the unsubscribe link in our email communications or by requesting us to delete your Personal Data by sending an email to: privacy@dubaidet.ae.
Our websites include links to the social media channels of Dubai Way such as Facebook, X, Instagram or YouTube and access to Widgets that run on our website. These links may collect your Personal Data such as your IP address, by placing a cookie. Your interactions with social media channels and Widgets are governed by the privacy notices of these social media platforms and providers of such Widgets. Our websites may also provide you the possibility of chatting by WhatsApp. Below are the links to their privacy notices:
We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Notice. When assessing these periods, we carefully examine our need to collect Personal Data at all times and if we establish a relevant need, we only retain it for the shortest possible period to serve the purpose of collection unless a longer retention period is required by contractual obligation or law.
The Personal Data we collect may be shared with other government departments, agencies and public bodies. Where necessary to fulfil the purposes described in this Privacy Notice, we shall disclose your Personal Data to certain third-parties, vendors and service providers (such as our hosting partner). Whenever we share your Personal Data, we will always make sure this takes place in compliance with applicable privacy laws and in accordance with this Privacy Notice.
We might disclose Personal Data when required by any applicable law, or to protect or defend the rights or property of DCT, our websites, or their users with other governmental bodies. We will only fulfil requests to share Personal Data where we are permitted to do so in accordance with applicable law or regulation.
Examples of these other governmental bodies are national security agencies, Dubai Police, Dubai Courts or other governmental departments from Dubai.
We will not sell or rent your Personal Data to third parties.
All Personal Data that we collect from you is stored in Dubai, UAE.
We will take all reasonable steps to protect the Personal Data that we hold from misuse, loss, or unauthorised access, including by means of firewalls, password access and secure servers. In particular, we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to our systems, and restrict access to Personal Data to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Where we share your Personal Data within DCT or with third parties we ensure it will be handled in compliance with relevant data protection laws such as the UAE Personal Data Protection Law (PDPL) and in accordance with this Privacy Notice. Where we do this, we will use appropriate safeguards to protect any Personal Data.
Unfortunately, there is always a risk involved in sending information through any channel over the internet. If you suspect any misuse, loss, or unauthorised access to your Personal Data, please let us know immediately.
This Privacy Notice only applies to dubaiway.ae, and does not cover other government services or transactions that we link to.
If you go to another website from dubaiway.ae, read the privacy notice on that website to find out what it does with your Personal Data.
If you come to our website from another website, we may receive Personal Data from the other website. You should read the privacy notice of the website you came from to find out more about this.
Under certain circumstances, you have a number of rights with regard to your Personal Data that we must comply with. The rights you have are:
The right to be informed
You have the right to be informed about the collection and use of your Personal Data by us or, on our behalf, by a third party.
The right to access
You have the right to obtain from us confirmation as to whether or not your Personal Data is being processed and, if so, the right to access that Personal Data. This right does not apply where it would adversely affect the rights and freedoms of another person.
The right to rectification
You have the right to request that we correct any inaccurate Personal Data and we must comply in a timely manner. Considering the purposes of the processing, you shall have the right to have incomplete Personal Data completed.
The right to erasure
You have the right to request the erasure of your Personal Data, in our possession, in a timely manner.
The right to restrict processing
You have the right to request the restriction of use of your Personal Data, where the data is not being used for the purpose, it was collected for.
The right to object to processing
You have the right to object at any time to our use of your Personal Data where:
The right to not be subject to automated decision making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effect on you.
The right to complain to a supervisory authority
You have the right to submit a complaint to our supervisory authority. For more info, visit https://u.ae/en/about-the-uae/digital-uae/data/data-protection-laws
The right to withdraw consent
When we process your Personal Data based on your consent, you have the right to withdraw your consent and inform us that you no longer wish us to collect, store, or use your Personal Data, where there is no business or legal reason for us to do so.
DCT has procedures in place to ensure that it deals with any requests it receives in an efficient manner. You can exercise any of the above rights by contacting us at: privacy@dubaidet.ae. We might need to ask you to provide some Personal Data in order to confirm your identity and to properly identify you throughout our systems.
In some cases, we may also collect your Personal Data through the use of cookies. Where we use cookies, you can also control your Personal Data stored by cookies and withdraw your consent to cookies by using the browser-based cookie controls.
For further information on the cookies we use, please refer to the Cookie Notice.
If you have any questions about this Privacy Notice or our privacy practices, including any requests to exercise your privacy rights, please contact us at privacy@dubaidet.ae.
If you have any general enquiries, complaints or suggestions, please contact us at info@dct.ac.ae.
We regularly review our compliance with our Privacy Notice. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the regulatory authorities, including local data protection authorities, to resolve any complaints regarding the processing of Personal Data.
We keep this Privacy Notice under regular review. In the future, we may revise or amend this Privacy Notice at any time by amending this page. You are also encouraged to review this Privacy Notice from time to time for updates.
This Privacy Notice should be read together with our Terms and Conditions and any other documents referred to in it.
Last modified: 17th July 2024
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