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Already huge in scope and opportunity, Dubai’s retail industry is growing rapidly. This course is a must for those who are passionate about brands and customer service and want a successful future in the retail industry.

The course delves deep into the technology led processes, structure and markets of this dynamic industry. It enables you to have a thorough understanding of creating a customer-centric culture, building relationships, and strong brands.


The one-year Retail Business Certificate programme covers topics such as Skills for Service Excellence, Innovation for the Workplace and Retail Stock Management. With its comprehensive practical focus, graduates enter the industry with a huge competitive advantage.

Upon completion, students can continue their studies with our Diploma in Retail Business Management for an additional year to build on these skills to give graduates all the tools required to master all the facets of Retail management.

Both programmes include working internships, hands-on training and access to industry insiders. Their practical focus ensures graduates enter the working world with the confidence, experience, and connections to build an exciting career.

* Data from DTCM Vision 2020 Tourism Strategy Update, February 2017

Course Structure

YEAR ONE | Certificate in Retail Business (Level 4)

During one-year Certificate in Retail Business programme students study the following subjects as core units which provide the fundamental business and academic skills required in any retail business related position:

  • Service Skills Fundamentals 
  • International Computer Driving License (ICDL)
  • Cultural Awareness and Workplace Communication
  • Marketing
  • Sustainability
  • Business Fundamentals
  • Financial Accounting and Control 

Retail business students will also study specialised units giving them broader knowledge of the retail business sector as well concrete skills to make them work ready. These units are:

  • Introduction to Retail Business
  • Preparing for a Career in Retail Business
  • Visual Merchandising 
  • Luxury Retail 
  • Introduction to the Tourism Industry (short) 
  • Inventory Management and Logistics 
  • Multichannel Retail
  • Industry Internship

For more information, click here

YEAR TWO | Diploma in Retail Business Management (Level 5)

Upon successful completion of the certificate programme, students can choose to progress to the Diploma in Retail Business Management programme, which requires an additional year of study. The Diploma focuses on teaching students more supervisory, teamwork and leadership skills. You will also have the opportunity to tailor your studies to suit your career aspirations through a selection of option modules and complete a longer industry internship placement of at least 4 months.

Students study the following subjects during the Diploma Of Retail Business Management:

  • Business Communication
  • Supervising and Leading a Team
  • Digital Marketing
  • Industry Internship
  • Retail Buying and Forecasting
  • Entrepreneurship

For more information, click here

Please note:

*Progression each year is only available to students who have met the required GPA requirements of 2.5.

*On successful completion of all of the qualification level requirements, certificates and diplomas will be issued within 8 weeks.

*There is a minimum number of students required to run this programme.

Quick Enquiry

We want you to find the right programme, and offer a dedicated admissions service for our students. By completing this form a personal advisor will call you to answer your questions and guide you through the application process.

Please enter with your country code: + 971 xxxxxxxxx



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