Already huge in scope and opportunity, Dubai’s retail industry is growing rapidly. This course is a must for those who are passionate about brands and customer service and want a successful future in the retail industry.
The course delves deep into the technology led processes, structure and markets of this dynamic industry. It enables you to have a thorough understanding of creating a customer-centric culture, building relationships, and strong brands.
The one-year Certificate programme covers topics such as Skills for Service Excellence, Innovation for the Workplace and Retail Stock Management. With its comprehensive practical focus, graduates enter the industry with a huge competitive advantage.
The Diploma programme, which is an additional four months after the certificate, builds on these core competencies to ensure a complete qualification for all graduates.
Both programmes include working internships, hands-on training and access to industry insiders. Their practical focus ensures graduates enter the working world with the confidence, experience, and connections to build an exciting career.
* Data from DTCM Vision 2020 Tourism Strategy Update, February 2017