DCT Short Courses

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DCT is now offering short courses
in Retail, Tourism, and Events! 


Our short courses will help you broaden your knowledge, build your skills, advance your career and network with other individuals like yourself. Courses are offered as one day Master Classes and two to three-day foundational courses.


Register before July 5th for a 25% discount on all courses. 


Short Courses 2019

  • FDN

    Principles of Travel Agency Operations

    This course equips you the essential skills needed to work as a travel agent in Dubai.

    Topics covered

    - Customer service and its importance for travel agency
    - Understanding customer expectations
    - What a package and itinerary is, and how to tailor make them to your customer’s expectations
    - How to process travel related documents and the importance of system usage. ​

    Learning Outcomes

    At the end of this course you will have:

    - The skills and knowledge required to understand customer requirements and successfully tailor packages to these requirements
    - The skills to use the Galileo computer reservations system

      Date: August 20th - 22nd (3 days) 
      Price: 500 AED


Why train withDCT?

Our courses are designed and delivered by industry professionals
We use interactive hands-on teaching techniques
We are located at the headquarters of Dubai Tourism

Our Faculty

Our short courses are designed and taught by some of Dubai's leading industry professionals.